Greetings, I’m Joy Okumu, a British national with extensive British training and a strong background in customizing courses for professionals and organizations, focusing on management, leadership, and essential soft skills. I bring a wealth of experience that combines both business and academic realms, enabling me to offer comprehensive training solutions. I have a proven track record in training individuals from various sectors in effective written communication, including letters, reports, and business correspondence. In my senior executive roles, I excelled in crafting business correspondence for top Microsoft providers and skillfully managing international communication and client interactions. Notably, CEOs and managing directors have praised the professionalism and distinctiveness of my business communications. Additionally, I hold the prestigious title of a certified IELTS Examiner at the British Council, specializing in English for Academic Purposes (EAP), pre-sessional English, and Academic Study Skills. My expertise shines particularly in curriculum development, with a specific focus on Adult Functional English and specialized programs like English for IT, Engineering, and Medicine. I look forward to the opportunity to share my expertise with you on your ongoing learning journey, helping us strive for a future marked by excellence and proficiency.